Privacy Policy

Effective November 11, 2026

Oregon Detail Co runs oregondetail.com. This page explains what information we collect, how we use it, and the choices you have. We keep it short on purpose.

Who we are

Oregon Detail Co, 860 Conger St Unit 14, Eugene, OR 97402. Phone (541) 968-2804. Email tannerbroady@oregondetailcompany.com.

What we collect

Information you give us

  • When you book: your name, phone number, email address and details about your vehicle. Booking happens on Urable, the scheduling service we use.
  • When we service your vehicle: the work we performed and the vehicle identification number (VIN).
  • When you buy a gift certificate: your name, email address and billing details. Card payments are handled by Squarespace and its payment processor, Stripe. We never see or store your full card number.
  • When you call, text or email us: whatever you choose to share, such as photos of your vehicle.

Information collected automatically

  • Website analytics: our website host, Squarespace, uses cookies to record visits, such as the pages viewed, the type of device and browser, the general area you're visiting from, and the site that sent you here.
  • Advertising measurement: we use Google Ads. A Google tag on this site records when a visitor who clicked one of our ads clicks a "Book online" button. Google may set cookies to do this.
  • Reviews and fonts: our Google reviews are displayed through Elfsight, and our fonts load from Adobe. Both services receive basic technical information, such as your IP address, when a page loads.

Our website has no contact forms or newsletter sign-ups.

How we use it

  • To schedule and carry out your detailing service, and to send appointment messages.
  • To process gift certificate purchases.
  • To answer your questions.
  • To understand how our website and ads are performing. We use this only for our own internal measurement.
  • To send marketing text messages to customers, as described below.

Text messages

If you've given us your mobile number, we may send you appointment messages and occasional marketing texts. You can stop marketing texts at any time by replying STOP. Message and data rates may apply. We do not share mobile numbers with anyone else for their marketing.

Who we share it with

We do not sell your personal information, and we do not share it with other companies for their own marketing. We share information only with the services that help us run the business:

  • Squarespace: website hosting, the online store and website analytics.
  • Stripe: card payment processing for the online store.
  • Urable: online booking, customer records and text messages.
  • Google: measuring the results of our ads.
  • Elfsight and Adobe: displaying reviews and fonts on the website.

Carfax: we are a Carfax service center. We report the services we perform to Carfax by vehicle identification number (VIN), so the work appears in the vehicle's history report. We send only the VIN and the service details. We never send your name or contact information.

Each of these companies handles information under its own privacy policy. We may also share information when the law requires it.

Your choices

  • Cookies: you can block or delete cookies in your browser settings. The site will still work.
  • Google ads: you can turn off personalized Google ads at adssettings.google.com.
  • Text messages: reply STOP to any marketing text to stop receiving them.

Seeing, correcting or deleting your information

Email tannerbroady@oregondetailcompany.com or call (541) 968-2804 to ask what information we have about you, or to ask us to correct or delete it. We'll respond as soon as we reasonably can.

How long we keep information

We keep customer and service records for as long as we need them to serve you and to meet our tax and legal obligations.

Children

Our website and services are not directed to children under 13, and we do not knowingly collect information from them.

Changes to this policy

If we change this policy, we'll update this page and the effective date at the top.

Contact

Questions about this policy? Email tannerbroady@oregondetailcompany.com or call (541) 968-2804.